Frequently Asked Questions (FAQ)

Looking for a C2 Body Pilates studio near you? C2 Body has three Pilates studio locations in the Greater Boston area, each offering a unique selection of classes and wellness services.

DEDHAM STUDIO 

Address: 354 Washington Street, Dedham, MA 02026 (Dedham Square)

•  Reformer Pilates Classes (Beginner, Multi-Level, Jumpboard/Athletic Conditioning, and Advanced "Plus*" Reformer)
• Private Reformer Pilates Training (single or duet)
• Barre, TRX Pilates, Infrared Heated Mat Pilates, and Yoga
• Infrared Heat & Dry Salt Sauna Sessions (Solo & Duo)

Our Dedham Reformer Pilates, Barre, & Yoga studio is conveniently located for those from Boston neighborhoods—including Hyde Park, Jamaica Plain, Roslindale, and West Roxbury—as well as nearby towns like Canton, Dover, Needham, Newton, Norwood, and Westwood.

MILTON STUDIO

Address: 1 Eliot Street, Milton, MA 02186 (Lower Mills - Located within Muscle & Flow Gym on the top/4th Floor)

• Reformer Pilates Classes (Beginner, Multi-Level, and Jumpboard/Athletic Conditioning)
• Barre Classes
• Private Reformer Pilates Training (single or duet)

Our Milton Reformer Pilates & Barre studio is conveniently located for residents of Braintree, Brockton, Canton, Dorchester, Mattapan, Quincy, Randolph, Roxbury, South Boston, and Weymouth.

WALPOLE STUDIO

Address: 930 Main Street, Walpole, MA 02081 (Downtown Walpole)

• Reformer Pilates classes (Beginner and Multi-Level) 
• Private Reformer Pilates Training (single or duet)

Our Walpole Pilates studio is conveniently located near several towns, including Dover, Foxborough, Franklin, Medfield, Millis, Norfolk, Norwood, Sharon, Sherborn, and Westwood.

💡 Each C2 Body location provides expert-led classes and private training sessions with plenty of nearby parking to make your fitness journey as convenient as possible. Book a class today!

If you’ve never done Pilates before, especially on the equipment (Reformer), we highly recommend starting with our Fast Track Package. This includes two private sessions and one group class, where you’ll:

✔ Learn the fundamental principles of Pilates

✔ Get comfortable using the Reformer

✔ Build confidence with foundational exercises tailored to you

After completing the Fast Track, we recommend taking 10–15 Beginner Reformer classes before transitioning into other group classes. This allows time to develop strength, coordination, and proper technique so you can get the most out of your Pilates practice.

Still have questions? We’re happy to help—just reach out to us!

If you’re comfortable adjusting the Reformer safely and understand the five basic principles of Pilates—especially using breath to engage your core for stability—you can bypass Beginner classes and join a regular group Reformer class.

If you’re unsure or feel like you need a refresher, we recommend starting with a Beginner Reformer class to rebuild confidence with the equipment and foundational movements.

For those who want personalized guidance before returning to group classes, our Fast Track Package is a great option. It includes two private sessions and one group class to help you refine technique, regain strength, and ease back into Pilates at your own pace.

Not sure what’s best for you? We’re happy to help—just reach out!

EQUIPMENT Classes: These use specialized equipment like the Reformer and TRX suspension straps to enhance your workout through added resistance and support.

FLOOR Classes: These include Barre, Mat Pilates, and Yoga, focusing on bodyweight exercises and movement on a mat or in a standing position.

If you've taken classes at a Lagree or Megaformer-based fitness studio like Solidcore, SLT, Btone, etc., it's important to know that C2 Body’s Reformer Pilates is different from Megaformer-based workouts. While both the Reformer and Megaformer use spring resistance, the equipment and workout structure are not the same.

To get the most out of our Reformer Pilates classes, we recommend taking at least one Beginner Reformer Pilates class to familiarize yourself with our modern Pilates approach and the STOTT PILATES® equipment before moving into other group Reformer classes. 

BARRE: Grip socks are preferred, but you can also bring Studio Sneakers (sneakers worn only indoors  to keep the studio floors clean and safe)

MAT PILATES: A yoga mat and towel; no shoes or socks are necessary

REFORMER PILATES: Grip socks are required.

TRX PILATES: Studio sneakers are required.

YOGA: A yoga mat and towel; no shoes or socks are necessary.

If you don’t have grip socks, they are available for purchase in the studio for $15 (ankle) or $18 (tall). Please arrive at least 10 minutes before class if you need to purchase socks. 

In general, we recommend arriving 5–10 minutes before your class start time. This ensures you have enough time to check in (iPad), find your spot, settle in, and inform your instructor of any injuries or modifications you may need.

Group Classes must be canceled at least 12 hours before the scheduled time.

Private and Duet Sessions must be canceled at least 24 hours in advance.

Sauna Sessions must be cancelled at least 2 hours in advance.

If you join the waitlist, our booking system will automatically add you to the class if a spot becomes available, up until 2 hours before class time. If you’re added, you’re responsible for the spot, and our 12-hour cancellation policy applies—meaning if you're added less than 12 hours before class, you’ll be charged if you don’t attend.

To avoid this, please remove yourself from the waitlist before the 12-hour cancellation window if you're unsure about attending. 

If you're hoping for a last-minute spot, check the C2 Body mobile app or website schedule before class time to see if one becomes available.

Yes, late entry is not permitted once class begins. To ensure a smooth and enjoyable experience for everyone, please plan ahead and arrive on time. Allow enough time to park, check in on the iPad, and settle into your spot before class starts.

If you need to purchase grip socks, we recommend arriving at least 10 minutes early to allow time for your purchase.

This policy is in place to respect the instructor and fellow members and to prioritize your safety—proper warm-up is essential for preparing your body and maximizing your workout.

More than 5 minutes late? If the class is full, your spot may be given to a standby client.

Thank you for your cooperation—we look forward to seeing you in class!

• Please arrive on time to ensure a smooth start for everyone.
• No cell phone use during class—but feel free to take selfies before or after.
• Be mindful of our cancellation policy (12 hours notice required for group classes; 2 hours for the infrared sauna; 24 hours for private sessions and duets).
• Grip socks are required for Reformer classes. Studio sneakers or grip socks for Barre/TRX. Bring a yoga mat for Yoga and Infrared Mat Pilates.
• Please avoid heavy fragrances or perfumes out of respect for those with sensitivities.
• After class, wipe down your equipment and props with the provided cleaning spray.
• Reset your workout space to the way you found it. 
• If you're feeling unwell, please stay home and rest.

We have a variety of options to fit your needs!

For New Clients: Start with our intro offers, which you can stack to explore different classes:

• Fast Track Bundle – Includes 2 private sessions + 1 group class. Perfect for beginners and those returning to Pilates after time away. Duet option available.
• Intro Drop-In Class – Choose Floor or Equipment to try a single class before committing.
• Intro 3-Class Pack – A great way to continue exploring Floor and/or Equipment classes.
• Intro Private Sessions – Includes 3 private training sessions for personalized attention. Duet option available.

For Ongoing Practice: 

Once you're ready to continue, we offer:

• Multi-Class Packs – Available in 5 and 10 packs for Floor or Equipment classes. You can purchase both if you enjoy a mix!
• Monthly Memberships – Designed for regular practice, with deep discounts on additional classes and services.

Still not sure where to start? Send us an email, and we’ll provide personalized recommendations to help you choose the best option!

At C2 Body, we offer both monthly memberships and class packs, giving you flexibility based on your schedule and goals.

Memberships (Best for Consistency & Savings)

• Auto-renews monthly with a 3-month minimum commitment
• Includes a set number of classes per month (C2 Body Core Membership: 4 classes | C2 Body Power Membership: 10 classes)
• Can be used for both Equipment and Floor classes
• Offers deep discounts on additional classes, private sessions, and Glow Sauna sessions
• Allows priority booking up to 6 weeks in advance
• Classes do not roll over—a new allocation of classes is added on your membership renewal date
• Can be paused once per year without a fee (aligned with your next billing cycle)

Class Packages (Best for Flexibility)

• Can be purchased as needed, with no auto-renewal
• Available in 5-class and 10-class packs for: Equipment Classes (Reformer Pilates & TRX Pilates) or Floor Classes (Barre, Yoga, Mat Pilates)
• You can purchase both types of class packs if you enjoy a mix of Equipment and Floor classes
• No membership discounts, but perfect if you need more scheduling flexibility

Which is right for you?

• If you plan to attend regularly and want deep discounts & priority booking, a membership is your best value.
• If you prefer flexibility without a recurring commitment, a class pack is a great option.

Still unsure? We’re happy to help—reach out to us at info@c2body.com! 

Joining C2 Body as a member is simple! We offer two flexible monthly class memberships that can be used across all three of our studio locations:

• C2 Body Core Membership (formerly C2 Executive) – Includes 4 group classes (equipment and floor) per month.
• C2 Body Power Membership (formerly C2 Group Class) – Includes 10 group classes (equipment and floor) per month.

Membership Perks

• Exclusive member discounts on additional classes, private sessions, and Glow Sauna sessions.
• Flexible booking – Reserve classes up to 6 weeks in advance.
• Commitment & Cancellation – A 3-month minimum commitment to start, with monthly billing. Membership continues until canceled with 30-day written notice to info@c2body.com.
• Membership Pause Option – You may pause your membership once per year, without a fee. The pause will take effect with your next billing cycle. We do not offer pro-rated pauses.

Using Your Membership Discounts

To use your add-on benefits, simply add the drop-in item (equipment, floor, sauna, private session, or master session) to your cart. When you check out, the platform will recognize your logged-in membership status and automatically apply your discount.

Not sure which membership suits your needs? Let us know—we’re happy to help!

You can check your remaining class credits by logging into your C2 Body account through our website or mobile app. Once logged in:

• Log in at  www.c2body.com/my-account (forgot your password? click here to reset)
• Under "Memberships & Credits", you’ll see how many class credits you have left and when they expire. Example: If it says "Your Usages: 8/10, that means you’ve used 2 class credits, and you have 8 credits remaining.

Need help? Email us anytime at info@c2body.com — we’re happy to assist!

Pausing Your Membership: 

•  You may pause your membership once per year with no fee.
• Additional hold requests will incur a $25 fee per pause.
• The minimum pause time is 30 days.

Canceling Your Membership: We require 30 days’ written notice to cancel a membership. To request a pause or cancellation, please email info@c2body.com. 

Yes, C2 Body accepts both ClassPass and Wellhub for select group classes and services.

A few important things to note:

• We do not have access to ClassPass or Wellhub bookings. This means we’re unable to modify, cancel, or switch your reservation — all changes must be made directly through their respective apps.
• If you're marked as a no-show or experience a check-in issue, please reach out to ClassPass or Wellhub support. We are unable to adjust attendance records.
• ClassPass users: Be sure to check in at the iPad at the front desk when you arrive. Please do not ask our team to check you in if you did not attend - contact ClassPass directly.
• Wellhub users: Certain services or group classes may carry an additional fee.

As a small, community-based business, we deeply value honesty and integrity. Please know that ClassPass sets their own late cancellation and no-show policies — including the fees — and we have no control over those charges. If you have questions or concerns, we kindly ask that you contact ClassPass directly. Thank you for helping us keep things fair and respectful for everyone in our C2 Body community.

For the most flexible experience, we always recommend booking directly through C2 Body — you’ll have full schedule access, exclusive perks, and personal support from our team.

To book an infrared sauna session, first purchase a Glow Sauna Drop-In (Solo or Duet), a 5-Pack Glow Sauna, or a Glow Sauna Unlimited Monthly Membership.

• For a SOLO session – Check the available appointment times on our Dedham schedule via our website or mobile app and book directly.
• For a DUET session – Both you and your guest must have a Duet Drop-In Session or a Glow Sauna Membership on file. Once confirmed, email us at info@c2body.com with your preferred dates and times. We’ll do our best to accommodate your request based on studio availability.

Each session lasts 45 minutes (40 minutes of detoxifying heat plus 5 minutes to change). The sauna is cleaned between sessions to ensure a safe and comfortable experience for all guests.

Have more questions? Feel free to reach out!

Unlike traditional saunas that heat the air to 180–200°F, our infrared & dry salt sauna operates at a more gentle 120–150°F, allowing for a deep, detoxifying sweat without the overwhelming heat. Infrared heat warms your body directly, promoting circulation, muscle recovery, and relaxation at a comfortable temperature.

The dry salt therapy (halotherapy) takes place during the first few minutes of your session, when the sauna is still warming up. As the temperature rises above 104°F, the salt particles remain in the air, but no additional salt is released. This ensures you still benefit from both therapies—salt therapy for respiratory and skin health, and infrared heat for deep detoxification and muscle recovery.

Let us know if you have any other questions!

• Arrival – Please arrive at least 5 minutes before your session to check in at the front desk, use the restroom, or refill your water before your session begins.
• Changing Time – You’ll have five minutes before and after your 40-minute sweat to change in your private sauna room. If you need extra time, two restrooms are available.
• Comfortable Attire – Wear whatever makes you feel best—some guests prefer little to nothing, while others opt for a bathing suit.
• Towel – We provide a towel, but you’re welcome to bring an extra for added comfort.
• Water – Staying hydrated is essential, so drink plenty of water before and after your session.

Absolutely! Pilates was originally created by a man—Joseph Pilates—and has been used by elite athletes, professional sports teams, and physical therapists for decades. It’s a highly effective workout for building core strength, improving flexibility, enhancing mobility, and preventing injuries.

At C2 Body, men are welcome in all of our classes. If you’re new to Pilates and prefer a more personalized approach, you can start with private sessions to focus on your specific goals before joining a group class.

Yes, we offer private group classes for friends, family, co-workers, or any group looking to work out together. For more details on availability, including studio and instructor options, please reach out to us via email, and we’ll help coordinate the perfect session for your group!

Yes, we do our best to store any belongings left behind so you can easily reclaim them during your next visit. For example, in our Dedham studio, the lost and found is located in the first bathroom.

If you are pregnant, we recommend consulting with your doctor before attending a C2 Body class. While our instructors are trained in pre/post-natal fitness, it is essential to inform your instructor in advance. Many of our workouts are core-intensive and pre-planned, so modifications may be necessary to ensure your comfort and safety.

For a more personalized experience, we recommend private sessions or Beginner Reformer Pilates classes, which allow for tailored modifications and a focus on safe movement throughout your pregnancy.

For those in their second or third trimester (26 weeks and beyond), many of our pregnant clients find Barre classes to be a great option. The standing, vertical workout can be more accommodating during pregnancy.

We’re here to support you throughout your journey—please don’t hesitate to reach out with any questions or concerns!

Yes, each of our studio locations offers free parking within a short walking distance:

DEDHAM:

• Free 2-hour street parking spots on Washington Street.
• Free covered parking structure at 350 Washington Street, next to C2 Body (spaces can be limited).
• A large free parking lot in Dedham Square, just a 2-3 minute walk from the studio. (Search for "Keystone Lot, Dedham" or "10 Eastern Ave, Dedham, MA 02026" for directions.)

MILTON:

• Free parking spots right outside the Muscle and Flow gym.
• Free 2-hour street parking on High Street and Adams Street.
• Be mindful of Milton permit-only parking areas if you're not a local resident.

WALPOLE:

• 2-hour street parking spots on Main Street.
• A large free parking lot on East Street (2-minute walk; search "Public Parking Lot, Stone St., Walpole, MA 02081" for directions).
• Parking across the street on Main Street for CVS, Muffin House, 7-eleven, and other stores.

On our Milton schedule, you’ll see some classes labeled Muscle & Flow—these are the Muscle & Flow classes that take place in our shared studio space, where we also host our Barre classes.

To join one of Muscle & Flow's studio classes, please purchase a Muscle and Flow Drop-In Class for $25 under our Milton Class Packages (Floor: Barre | Yoga | Mat). You can do this directly via this link. Once purchased, register for the class through our website or mobile app—it’s that easy!

Please note that while Muscle & Flow offers additional classes in their gym, we only list the ones held in the 4th-floor studio space next to the Reformer area. To see Muscle & Flow's full gym offerings, visit this link.