Privacy Policy

1. General Statement on Privacy & Data Security

C2 Body values your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our mobile app, or interact with our services. By using our services, you agree to this Privacy Policy.

2. Information We Collect

We collect personal information when you:

• Create an account to book classes, private sessions, workshops, or purchase retail items
• Contact us by phone, text, email, or through our website
• Opt into marketing communications (emails or SMS)
• Engage with our website or mobile app
  

a. Personal Information You Provide

This may include:

• Name
• Email address
• Phone number
• Payment details (only when making a purchase)
• Communication preferences
• Payment Information:
• You are not required to enter payment details when creating an account.
• Payments for classes, memberships, and retail items are securely processed through our booking system, and can be made via credit card or Apple Pay (via our app).
• C2 Body does not store or process payment information directly.
  

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address (anonymized for privacy)
• Browser type & device information
• Pages visited & interactions on our website
• Referring website addresses
  

Google Analytics Tracking:

• We use Google Analytics to monitor website traffic and improve user experience.
• All data is anonymized and does not personally identify users.
• Opt-out option: Disable Google Analytics tracking using the Google Analytics Opt-Out Browser Add-On.

c. SMS & Phone Communications

C2 Body uses a secure business phone system to handle calls and respond to clients via text about:

• Scheduling & class availability
• Pricing & memberships
• Business-related questions
  

SMS Consent & Opt-Out:

• We do not share or sell SMS consent to third parties for marketing purposes.
• Clients can opt out of receiving business-related text messages by replying STOP.
• Marketing-related texts (if offered in the future) will require explicit opt-in via account settings.

3. How We Use Your Information

We use collected information to:

• Manage class bookings and purchases
• Send transactional notifications (class confirmations, reminders, schedule updates)
• Respond to business-related inquiries via phone, text, or email
• Deliver marketing emails (if you opt-in)
• Improve website functionality and enhance your experience
  

Marketing Emails & SMS Notifications:

• Clients must opt-in to receive marketing texts and emails through their account settings or mobile app.
• Opt-out at any time:
• Unsubscribe from marketing emails using the “Unsubscribe” link in any email or update preferences in your account settings or mobile app.
• Opt out of marketing SMS messages by replying STOP or adjusting your SMS preferences in your account settings or mobile app.

4. How We Share Your Information

C2 Body does not sell, rent, or lease personal information. However, we may share data with:

• Payment Processors – To securely handle transactions.
• Third-party platforms that display our schedule and integrate with our booking system.
• Google Analytics – To analyze anonymized website traffic.
• Legal Compliance – If required by law, we may disclose information.

5. Data Security

We take reasonable security measures to protect your personal information:

• SSL encryption for secure data transmission
• Industry-standard security for payment processing
• Access controls & authentication to protect client accounts

While we take precautions, no system is 100% secure. Clients should use strong passwords and remain cautious with their data.

6. Your Rights & Choices

• Access, update, or delete your information via your account settings or mobile app.
• Opt out of marketing emails by clicking "Unsubscribe" in any email or updating preferences in your account settings or mobile app.
• Opt out of SMS messages by replying STOP or adjusting your SMS preferences in your account settings or mobile app.
• Disable Google Analytics tracking using the Google Analytics Opt-Out Browser Add-On.

7. Children's Privacy

C2 Body does not knowingly collect personal information from children under 13. If we become aware of such data collection, we will delete it immediately.

8. Third-Party Websites & External Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website. Continued use of our services constitutes acceptance of any updates.

10. Contact Us

For privacy-related inquiries, contact us at:

📧 Email: info@c2body.com
📍 Website: www.c2body.com